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Support Tickets 1.0.1

Дата публикации: 11-11-2009 16:04:56

Support Tickets 1.0.1 is now available. Changelog Bug fix: Additional fields don’t show up. Bug fix: Backslashes disappear. Call $captcha->cleanup() if callable. Shorten cleanup period to 1h. Download | Support Forum

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Comments 14 responses to “Support Tickets 1.0.1”
  1. Jc.py Avatar

    contact form have a mail option that let you put the tags that you created, but support ticket dont show this option, so when you try to add new tag, yo cant send it to mail.
    Where going the form that the customer fills before submit a ticket?

  2. Adam Avatar

    how do I change the name of the “from” that people get when they submit a ticket. ( they get from wordpress@mydomain.com.. I need it to say only mydomain.com

  3. miyoshi Avatar

    edit includes/notifications.php

  4. Ben Avatar

    Love the plugin, will be a massive help but as Adam says, i’ve done loads of messing around but can change the “senders” email from wordpress@mydomain.com.

    HELP??

  5. Scott Avatar

    Is there any way to customize the plugin so I can authorize an Author or Contributor to answer tickets?

    also.. is there a way for notification emails to go to a specific user after he/she replies to a ticket?

  6. Anthony G. Cyphers Avatar

    I’d like to force users to login to submit tickets, then have them tracked within their account. Is there any way of doing this without extensive modification? Is this something that may be added in a future version?

  7. Elaine Avatar

    I started getting the following error when using the Contact 7 form. It’s the uptodate version. My wordpress site is hosted on a windows server.

    Thanks for your help.
    Elaine

    “Failed to send your message. Please try later or contact administrator by other way.”

  8. Joseph Avatar

    After hitting submit, on the front end submission, the page just stays there. just the ajax loader gif appears right below the “send” submit button…any ideas?

    however, i ticket is generated, and emails are sent

  9. Fajr Breeze Avatar

    thank you very much for this great plugin :D

  10. Berkant Pençel Avatar

    Hi,

    Do you have any plans to develop this plugins. If you don’t so, do I develop this plugin based your codes.

  11. miyoshi Avatar

    Welcome! Yes, I do have a plan but I can’t start it soon. You should start your fork as it’s open source.

  12. Berkant Pençel Avatar

    Okay. I will start improving the plugin soon and I will submit the project page to here…

  13. زیلان Avatar

    hi.
    when i click to update form for create or edite form, direct to root of blog and not changed !

  14. Frank Montes Avatar

    Miyoshi, thanks for this great plugin…

    how can I have the email of the sender show in the body of the message? or make it so that the Name of the sender is highlighted with an email link of his/her email? right now there’s no way to know what the email of the sender is.

    I’d really appreciate it if you can show me how to do that.

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