Lost access to existing Fusion Hub after email change

Дата публикации: 21-09-2026 07:13:21

Hello, I need help restoring access to my existing Fusion Hub after a change/mapping of my Autodesk account email address.Autodesk Fusion Content Storage has already checked the backend and confirmed that my original hub still exists and is active:Hub name: TEAM Horná PorubaHUB_ID: stuba2811 The hub is associated with my previous university email address. My Autodesk account is now using a different university email address.When I try to sign in using the old email address, Autodesk automatically redirects/maps me to my current Autodesk account. However, after signing in, TEAM Horná Poruba is not available in the Hub switcher or under Find Hubs. Fusion required me to create a new hub in order to continue, but the new hub is empty.Fusion Content Storage confirmed that this is not related to the Fusion Content Storage Standard and advised me to contact Fusion Support because this appears to be a sign-in/account mapping issue.I am using an Autodesk Education license and direct technical support is not available for my subscription.Could an Autodesk Fusion employee please check the backend association between my Autodesk ID and HUB_ID stuba2811 and restore my access to this hub?I can provide my previous and current Autodesk account email addresses by private message. Thank you.

Схожие новости

#	Наименование новости	Тональность	Информативность	Дата публикации
1	Issue? Offset curves cannot properly identify internal profiles	0	19.45	02-08-2026
2	Re: Import BMP previously working, after new updates, it no longer works.	0	7.72	25-07-2026
3	Autodesk Desktop Connector file update/upload errors	0	15.2	05-08-2026
4	No Threads?	0	5.53	21-09-2026
5	Revit 26 crash on syncing	0	9.6	21-09-2026
6	IFC exporter	0	11.9	21-09-2026
7	Unexpected Error & Page Loading Failure | Website Link Issues	0	7.06	22-07-2026
8	How to Buy Old Gmail Accounts A Secure Guide for 2026	0	6	27-06-2026
9	How to Buy Old Gmail Accounts A Secure Guide for 2026	0	5	27-06-2026
10	How to Buy Old Gmail Accounts A Secure Guide for 2026	0	6	27-06-2026

Классификация: . Схожих патентов: 0. Схожих новостей: 10. Тональность: 0. Информативность: 4.88. Источник: forums.autodesk.com.