Still having the same issue. Happened to be near a Sky store today, went in to see if they had any ideas. Their advice was to cancel the order and just buy it direct from Apple! Called again this evening, first person transferred me to the most helpful person I've spoken to so far, who had nothing to do with the mobile side of things. The complaint number I was given, apparently wasn't even logged as a complaint, just an escalation. He's now logged it as a complaint and arranged a call back from mobile team for Monday evening. Previous promised call backs never happened. Hoping this will start to move forward now.
| # | Наименование новости | Тональность | Информативность | Дата публикации |
|---|---|---|---|---|
| 1 | phone | 0 | 8.87 | 19-09-2026 |
| 2 | iPhone 18 pro max | 0 | 5.8 | 19-09-2026 |
| 3 | Re: iPhone 18 pro max | 0 | 5.25 | 19-09-2026 |
| 4 | Sky Q minibox still not connecting. 3 week wait for an engineer! | 0 | 7.82 | 19-09-2026 |
| 5 | Re: phone | 0 | 5.2 | 19-09-2026 |
| 6 | Re: Not receiving authentication codes from Sky to reset my 2 step | 0 | 9.16 | 19-09-2026 |
| 7 | Re: eSIM has just dropped out | 0 | 11.34 | 19-09-2026 |
| 8 | Not receiving authentication codes from Sky to reset my 2 step | 0 | 7.7 | 19-09-2026 |
| 9 | Re: Not receiving authentication codes from Sky to reset my 2 step | 0 | 15.56 | 19-09-2026 |
| 10 | Re: Viewing Card not Authorised | 0 | 3 | 30-06-2026 |